About Us

Live Phone Service

Message Forwarding

Call Transfers

Call Conferencing

Recording of all Calls

Full Reporting

Online Chat Response

Email Response

Outbound Calling

IVR Menus

BI-lingual Service

Direct Interaction With CRM

The 24 Hour Front Desk is a fully functional telephone reception service that provides high-quality, on-demand customer service that will improve your front-desk operations while reducing your overhead costs.  We offer flexible pre-paid plans where you only pay for the time actually spent on your calls.

Your front-desk staff is there to focus on customers currently standing in front of them. Many times, they need to ask the customer to wait while they handle incoming calls. In addition, they have to deal with the day-to-day operation of the business. 

We free up your staff so they can focus completely on their job and better serve your current customers.
Are you missing out on new business because of missed calls? According to Forbes Magazine, 80% of callers sent to voicemail do not leave a message and most never call back.
Let us handle your phones so you can handle your business!

 

We receive calls for telephone numbers you already use and also provide both toll-free and caller-paid US and European telephone numbers. We offer all the services (and more) usually provided by in-house front desk personnel with flexible pre-paid plans where you pay only for the time actually spent on your calls.  We record personalized voicemail recordings or allow you to send your own, but since we are available around the clock, your callers would rarely ever hear it.


Who can benefit from our service?
• Businesses providing field service(s) (Landscapers, Plumbers, Electricians, Pest Control)
• Professional services (Attorneys/Law, Real Estate, Financial/Banking, Insurance, Architects, Contractors, Property Management, Event Planners, Technology and Business Consultants)
• Transportation, Towing, car rental companies
• Tourism (Hotels, Tour Operators, Destinations)
• Medical Professionals (Doctors, dentists, chiropractors, clinics, hospitals)
• Crisis and support hotlines
• Emergency Service Providers
• Virtual Offices
• Other Professional Services

 

We are so confident in our service and rates that we offer a one week free trial!